Roofing projects can be expensive if you do not take certain steps to ensure you make the right choice when choosing a contractor. You can keep your budget under control when you work with a professional roofing contractor. But how does one find a good professional roofing contractor?
The following checklist will help you find the right professional for the job. Use it when you want to make your roofing projects hassle-free and successful.
Does the contractor belong to any trusted associations?
Roofers that belong to one of these associations can be expected to comply with roofing regulations in UK.
■ Fair Trades
■ Trust a Trader
■ Home Pro
Do they comply with applicable business regulations?
Professional roofing contractors in UK comply with the following regulations:
■ The Health and Safety at work Act 1974
■ Work at Height regulations 2005
■ Building Regulations, especially part A: Structural Safety and part L: Conservation of Fuel and Power
Is the business legitimate?
Verify business legitimacy by asking for their tax identification number, business address, business website, email address and contact phone number. Give them a call to discuss your requirements. Personal contact will help you to get a better understanding of their skill set. Reject anyone that does not respond professionally.
Are they in your locality?
Roofers in your locality are able to provide quick assistance, when you need. There may also be customers in your area who have had work done. It is helpful to see the quality of your the contractors work.
Is their business established?
Quality businesses stay in business for a good reason. They are good at what they do. Roofs have long warranties: normally between 10-40 years. But they have to be in business to honour their guarantees. Only work with companies that have in business for at least a few years.
Can they provide proof of insurance?
■ Ask for proof of their Public Liability Insurance.
■ Whenever possible hire a contractor who has insurance for their workers.
Are they willing to provide references?
Can the roofer you are considering share references of their past clients – preferably, those who did a roofing job similar to yours – in the same locality? Call them up and ask in detail about their satisfaction levels of the roofer’s work.
Are they approved by the roofing manufacturer to install the specific roof system?
Most roof systems require contractors to have special training on installations. Contact the roofing manufacturer to see if the contractor is approved.
Have you received quotes, services and warranties from several different contractors?
Getting multiple quotes will give you better knowledge of the services available. This puts you in a great negotiation position with the contractors.
■ Don’t choose a contractor solely based on their low bid. The value they provide might be too low compared to someone else with only a slightly higher pricing. Also, many such contractors deliver substandard work and are often uninsured.
Can they provide detailed written proposal specifying the work, starting and completion dates and payment terms?
A detailed written proposal keeps the contractor accountable to time and cost. This will also prevent many hassles.
Do they respond promptly?
Proper communication is paramount. Have they responded to your calls and emails in time and in a professional manner? Did they send you information that they promised? Proper communication gives you more control over the project and prevents avoidable miscommunication.
Do they have negative reputation?
Quickly find out their online reputation by:
■ Checking out the business on Google for any complaints
Have you reviewed the contract and warranties completely?
Always take the time to review the contract and warranties. Ask for clarifications about parts that you do not understand. Professional contractors will be willing to spend the time to explain and make sure you understand everything.
Materials and workmanship are guaranteed for at least 5 years while the roofing itself carries a 20 to 40-year warranty period.
Choose a contractor who suits your project?
If you like to be involved in every step of the project, choose a contractor who is willing to listen to your ideas and suggestions. Or, on the other hand, if you want to leave it to experts, find a contractor who has the knowledge, experience and confidence to complete the project without depending on your input.
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